Astra Family Reviews
Astra Family Customer Reviews (9)
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Astra Family Customer’s Q&A
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About astrafamily.co Prices and Cost?
AstraFamily offers a variety of products with different prices. For instance, the Philips Avent Natural Response Trainer Cup is priced at RM 49.00, the Philips Avent Bottle Natural Response 125 Ml/4Oz – Twin is priced at RM 70.00, and the Philips Avent Natural Response Newborn Starter Set is priced at RM 199.00. They also offer Applecrumby® AirPlus Overnight Tape Diapers at RM 66.90 and the Momama Comfy Manual Breast Pump at a discounted price of RM 59.90. The site also provides an installment payment option where you can pay in 4 installments for each product. Please note that these prices are subject to change and it's always best to check the website for the most current prices.
About astrafamily.co Popular Products and Services?
AstraFamily is a platform committed to bringing the best parenting experience to expecting and existing parents of newborns and young children. They offer a vast selection and collection of high-quality products. Some of the popular brands they carry include Bohopanna, Nuby, Philips Avent, and Applecrumby.
Among their popular products are the Philips Avent Natural Response Trainer Cup, Philips Avent Bottle Natural Response, Philips Avent Natural Response Newborn Starter Set, and various sizes of Applecrumby AirPlus Overnight Diapers. They also offer the Momama Comfy Manual Breast Pump.
They provide free shipping for all orders above a certain amount and offer secure checkout options. They have received positive reviews from customers for their product quality and service.
Can you tell me more about astrafamily.co?
AstraFamily, also known as Astra Baby, is a distributor of premium baby products in Malaysia. They have over 1500 distribution points covering all major retail channels. They aim to provide only the best products for the category and source the finest brands. AstraFamily is committed to bringing the best parenting experience to expecting and existing parents of newborns and young children, through their vast selection and collection of high-quality products, accessible platforms, and expert guidance. They offer free shipping in Malaysia on all orders above RM85 and free membership with a minimum spend of RM100. They also have a secure checkout system that accepts FPX, MasterCard, and Visa. Their website features a variety of products, including Philips Avent Natural Response Trainer Cups, Philips Avent Bottle Natural Response, and Applecrumby AirPlus Overnight Tape Diapers, among others. They also have a Welcome Baby Pack for expecting moms and new moms, which includes products that make parenting easier and more delightful. AstraFamily also has a community program called AstraVille, which allows parents to earn cash rewards when they share the community goodness with their friends and families.
How can I contact astrafamily.co?
You can get in touch with AstraFamily through the following ways: - Address: ASTRA BABY SDN. BHD. (1157465U) D-01-08, 1st Floor, M Avenue, No.1, Jalan 1/38A, Segambut Bahagia, 51200 Kuala Lumpur. - Phone: 03-6730 7991 or +60 10-707 0155 - Email: info@astrafamily.co - Social Media: They are present on Facebook, Instagram, Linkedin, and Youtube.
astrafamily.co Return Policy?
AstraFamily has a detailed Shipping and Refund Policy. For shipping, they offer free shipping for orders totaling RM85 and above, but this offer is valid for deliveries within Peninsular Malaysia only. The shipping rates for domestic deliveries to Sabah and Sarawak are determined by the size and weight categories. All shipments are estimated to be delivered within 3-10 days, but delivery times may vary based on the destination and other influencing factors.
As for the refund policy, due to hygiene reasons, returns and exchanges are not accepted for most products, except for those covered by warranty. If you receive a damaged or defective item, you should notify them within 3 days of receiving it. They will assess the situation and, if applicable, provide a replacement or store credit. Items that are hygiene-sensitive are eligible for return if they are unopened, unused, and in their original packaging. Approved returns may qualify for an exchange of equal or lesser value, subject to availability. However, there are no refunds for hygiene-sensitive items. Astra Family reserves the right to modify or terminate these return terms and conditions at any time without prior notice. Clearance items are final sale and non-refundable, except for damaged or defective items. For return instructions, you can contact them at info@astrafamily.co. Please note that all purchases acknowledge and accept these conditions.